Terms & Conditions

Best Marketing Services LLC
Effective Date: September 7, 2026

These Terms & Conditions (“Terms”) govern the purchase and use of marketing, advertising, website, consulting, and related services provided by Best Marketing Services LLC (“Company,” “Best Marketing Services,” “we,” “us,” or “our”).

By purchasing services, submitting payment, authorizing a recurring subscription, accepting a proposal or invoice, or otherwise instructing us to begin work, you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agreed to these Terms.

1. Services

Best Marketing Services LLC provides digital marketing and related professional services, which may include:

Google Ads management;

Meta/Facebook/Instagram advertising;

Search Engine Optimization (SEO);

Social media marketing and management;

Website and landing page development;

CRM setup and automation;

Marketing strategy and consulting;

Creative production;

Lead generation;

Tracking and analytics;

Other marketing, advertising, technology, and consulting services agreed upon with the Client.

The specific services, pricing, scope, and billing frequency may be described on a payment page, invoice, proposal, order form, email, message, or other written communication between the Client and the Company.

2. Authorization to Begin Work

Unless otherwise agreed in writing, work may begin once payment has been received and the Client has provided the information or access reasonably necessary to perform the service.

By submitting payment, the Client expressly authorizes Best Marketing Services LLC to begin providing the purchased services.

Services may include work that is not immediately visible to the Client, including research, strategy, account review, campaign preparation, technical configuration, tracking setup, keyword research, audience research, content planning, design preparation, optimization, reporting, and other internal work necessary to perform the service.

The Client acknowledges that fees may therefore become earned as work is performed even if a campaign, website, advertisement, or other final deliverable has not yet been publicly launched.

3. Client Authorization and Payment

By submitting payment to Best Marketing Services LLC, the Client represents and warrants that:

the Client is authorized to use the payment method provided;

the Client authorizes the applicable charge for the services purchased;

the billing and contact information provided is accurate;

the Client understands the nature and price of the services being purchased; and

the Client agrees to these Terms and any applicable service description, proposal, invoice, or written agreement.

Payment records, invoices, communications, account activity, project records, access records, advertising-platform activity, website activity, and other electronic records may be retained by the Company as evidence of authorization and service performance.

4. Recurring Services and Billing Authorization

Certain services are provided on a recurring monthly basis.

When purchasing a recurring service, the Client expressly authorizes Best Marketing Services LLC and its payment processor to automatically charge the payment method on file at the applicable recurring interval until the service is canceled in accordance with these Terms.

Recurring charges are payment for the applicable service period and are not installment payments for a fixed total purchase unless expressly stated otherwise.

The Client is responsible for maintaining a valid payment method.

The amount charged may change only where the Client has agreed to a change in services, pricing, scope, or another applicable arrangement.

5. Cancellation of Recurring Services

Unless a separate written agreement states otherwise, recurring services may be canceled by contacting Best Marketing Services LLC through an established communication channel, including email or the communication channel being used for the project.

Cancellation prevents future recurring charges after the cancellation becomes effective.

Cancellation does not automatically reverse or refund charges for service periods that have already begun or services that have already been performed.

We will process reasonable cancellation requests promptly. The Client should retain written confirmation of cancellation.

If a payment has already been processed before the Company receives a cancellation request, eligibility for a refund will be determined under the applicable Refund Policy and based on whether services for that billing period have already begun or been performed.

Visa's current rules specifically recognize evidence that a cardholder continued using services after withdrawing billing authorization as relevant in cancelled-recurring disputes, which is why keeping the cancellation date and subsequent service activity documented is valuable.

6. Advertising Spend and Third-Party Charges

Unless expressly stated otherwise, Company service fees do not include advertising spend or third-party platform fees.

Advertising budgets paid to platforms such as Google, Meta, or other advertising networks are separate from the Company's management fees.

The Client is responsible for advertising spend, software subscriptions, domain fees, hosting, third-party applications, payment processing fees, and other third-party expenses applicable to the Client's project unless expressly included in writing.

Best Marketing Services LLC does not control and is not responsible for third-party billing policies, platform decisions, account restrictions, suspensions, outages, or changes imposed by third-party providers.

7. No Guarantee of Marketing Results

Marketing and advertising performance depends on numerous factors outside the Company's control, including market conditions, competition, advertising platforms, algorithms, budgets, pricing, offers, websites, customer demand, sales processes, seasonality, and the Client's business operations.

Accordingly, unless a specific written guarantee has been expressly provided by Best Marketing Services LLC, the Company does not guarantee any particular number of leads, sales, customers, calls, appointments, impressions, clicks, rankings, revenue, return on advertising spend, or other business result.

Payment is for the Company's professional services and work performed, not for a guaranteed business outcome.

A campaign producing fewer leads, sales, or other results than the Client expected does not by itself mean that the contracted services were not provided.

This provision does not limit any rights that cannot lawfully be waived.

8. Client Responsibilities

The Client agrees to provide reasonably necessary information, approvals, materials, credentials, account access, feedback, and cooperation required to perform the services.

The Company is not responsible for delays or reduced performance caused by:

delayed Client responses;

missing or incorrect information;

failure to provide required access;

rejected or delayed approvals;

Client modifications to campaigns or accounts;

payment or advertising-account issues;

third-party platform restrictions;

website or technical problems outside the Company's control; or

other Client-controlled circumstances.

Periods during which work is delayed because required Client action is outstanding do not automatically create an entitlement to a refund.

9. Approvals and Communications

Approvals, instructions, service requests, scope changes, cancellation requests, and other agreements may be documented through email, SMS, CRM messages, project-management systems, messaging applications, recorded calls where legally permitted, or other written/electronic communications used by the parties.

The Client is responsible for reviewing materials and information sent for approval and notifying the Company of requested corrections within a reasonable period.

10. Website, Creative, and Project-Based Services

For websites, landing pages, designs, creative work, technical implementations, and other project-based services, fees may cover time, labor, strategy, development, design, setup, revisions, and other work performed during the project.

Once substantive work has begun, amounts already earned for work performed are generally not refundable except where required by law or expressly agreed otherwise.

Requests materially outside the originally agreed scope may require additional payment.

Unless otherwise agreed, reasonable revisions relate to the originally agreed scope and do not constitute an unlimited right to redesign or restart a completed project.

11. SEO Services

The Client acknowledges that search-engine rankings and organic traffic are controlled by third-party search engines and are affected by competition, algorithm changes, website condition, content, backlinks, market conditions, and numerous other factors.

Best Marketing Services LLC does not guarantee a particular ranking position, traffic level, lead volume, or timeframe unless expressly stated in a separate written guarantee.

SEO fees compensate the Company for work performed rather than guaranteed rankings.

12. Advertising Platform Decisions

Google, Meta, and other platforms independently control advertising approvals, account reviews, suspensions, restrictions, auctions, delivery, attribution, and platform functionality.

Best Marketing Services LLC cannot guarantee that an advertisement or account will be approved or remain active.

Where an issue occurs, the Company may reasonably assist with troubleshooting or appeals where included within the applicable service, but final decisions remain with the applicable third party.

13. Refunds

Refund eligibility is governed by the Company's Refund Policy, which is incorporated into these Terms by reference.

In general, fees attributable to services already performed or service periods already commenced may be non-refundable to the extent permitted by applicable law.

Nothing in these Terms eliminates refund or consumer rights that cannot legally be waived.

14. Billing Questions and Transaction Concerns

Clients are encouraged to contact Best Marketing Services LLC promptly if they do not recognize a transaction, believe a billing error occurred, wish to cancel a recurring service, or are dissatisfied with a service.

We will make reasonable efforts to investigate legitimate billing concerns and resolve them directly.

A Client's decision to contact a financial institution does not alter the underlying facts regarding authorization, services performed, amounts owed, or these Terms.

The Company may provide relevant transaction, authorization, communication, project, account-usage, and service-performance records to its payment processor, acquiring bank, card network, issuing bank, fraud-prevention provider, or dispute-resolution provider when reasonably necessary to investigate or respond to a payment dispute.

Это лучше, чем пытаться написать «Client agrees never to file a chargeback»: Visa всё равно предусматривает право cardholder инициировать соответствующий dispute, а результат зависит от основания и evidence.

15. Records of Service Performance

The Client acknowledges that performance of digital services may be evidenced through electronic records, including but not limited to:

advertising-platform change history;

campaign creation and optimization records;

account access and activity logs;

reports;

emails and messages;

CRM records;

task and project-management records;

website revisions and publication history;

analytics and tracking records;

deliverables;

meeting records;

Client approvals and instructions; and

other records reasonably demonstrating work performed.

These records may be maintained as part of the Company's ordinary business records.

Это особенно полезный раздел для вас: Visa прямо перечисляет account/profile access, email/customer-profile linkage, subsequent service usage и previous undisputed transactions среди потенциально значимых видов compelling evidence в card-not-present fraud cases.

16. Intellectual Property

Unless otherwise agreed in writing, the Client retains ownership of materials originally supplied by the Client.

Upon full payment, ownership or usage rights to final custom deliverables created specifically for the Client will be determined by the applicable service agreement or project scope.

The Company retains ownership of its pre-existing intellectual property, internal processes, methodologies, templates, know-how, software, systems, and tools.

Third-party assets remain subject to their respective licenses and terms.

17. Confidentiality

Each party may receive non-public business information from the other while services are being provided.

The parties agree to use reasonable measures to protect confidential information and to use it only as reasonably necessary for the business relationship, except where disclosure is required by law or reasonably necessary to payment processors, professional advisers, service providers, or financial institutions.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Best Marketing Services LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, or loss of data arising from the services.

To the fullest extent permitted by applicable law, the Company's aggregate liability arising from a particular service will not exceed the amount actually paid to the Company by the Client for the specific service giving rise to the claim during the applicable service period.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by law, the Client agrees to indemnify and hold harmless Best Marketing Services LLC from third-party claims arising from materials, claims, instructions, products, services, intellectual property, or information supplied by the Client, or from the Client's unlawful use of the services.

20. Governing Law

These Terms are governed by the laws of the State of Hawaii, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from these Terms or the services will be subject to the jurisdiction of courts having lawful jurisdiction in Hawaii, unless otherwise required by applicable law or agreed by the parties in writing.

21. Changes to These Terms

Best Marketing Services LLC may update these Terms from time to time.

Changes apply prospectively from the effective date of the updated Terms and do not retroactively alter the terms applicable to a completed transaction unless agreed by the Client or permitted by law.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

23. Entire Agreement

These Terms, together with the applicable proposal, invoice, payment page, service description, Refund Policy, and any separate written agreement between the parties, constitute the terms applicable to the services purchased.

If a separately signed agreement expressly conflicts with these Terms, the separately signed agreement controls with respect to that conflict.

24. Contact Information

Questions regarding these Terms, billing, cancellation, or services may be directed to:

Best Marketing Services LLC

1001 Bishop St. STE 2685A
Honolulu, Hawaii, United States
Email: [email protected]
Phone: +1 (808) 479-9339
Website: best-marketing-services.com